By NINGBO CHANGQI | Experts in Hygiene Dispensing Solutions
In 2025, hand hygiene is no longer just a basic requirement — it’s a non-negotiable cornerstone of public health and facility maintenance. For building service contractors (BSCs) and facility managers, crafting a strong, well-defined Request for Proposal (RFP) around hand hygiene is essential to stand out in a competitive bidding environment.
As a professional manufacturer of liquid hygiene dispensing systems, NINGBO CHANGQI understands what it takes to support high-performance, sustainable hygiene programs. Below, we share 10 essential components to include in any hand hygiene RFP to ensure maximum effectiveness, user safety, and client confidence.
1. Define the Scope Clearly
Go beyond “just soap.” Outline the types of dispensers needed — manual or touchless, wall-mounted or counter-mounted — and the specific product formats: liquid, foam, or gel sanitizer; antimicrobial options; and hand drying methods.
Also, ensure the RFP includes:
- Dispenser placement strategy based on traffic patterns and risk areas
- Refill schedules to prevent product outages
- Emergency restocking plans to handle supply chain disruptions
Tip: At NINGBO CHANGQI, we offer both top-pull and bottom-pull refill options, supporting flexible placement across different environments.
2. Establish Quality and Cleanliness Standards
Define what “clean” means. Ensure:
- Dispensers and surrounding surfaces are free of residue
- High-touch points (e.g., faucet handles, buttons) are regularly disinfected
- A consistent inspection protocol is in place — ideally using checklists or digital monitoring
3. Specify Product Performance
An effective RFP must detail:
- Antimicrobial efficacy against common pathogens
- Skin-friendly formulas to encourage regular use
- Options for touch-free operation and IoT-enabled dispensers that provide real-time data on usage and refills
Our IoT-ready solutions help facility teams reduce manual checks, enhance efficiency, and ensure compliance with minimal effort.
4. Include Staff Training and Education
Promoting proper hand hygiene habits requires more than equipment — it demands ongoing awareness:
- Educational posters, short training videos, and digital campaigns
- Staff training on when and how to clean hands properly
- Messaging that links hygiene with infection prevention
5. Monitor and Evaluate
Modern hygiene programs should be data-driven:
- Track product consumption, compliance rates, and refill intervals
- Set clear KPIs (e.g., refill response time, dispenser uptime)
- Use feedback loops to continually optimize service
With our smart dispensers, teams can automate refill tracking and receive alerts before stock runs out — reducing downtime and improving satisfaction.
6. Prioritize Sustainability
Eco-friendly choices show responsibility. Look for:
- Dispensers that use refill pouches or concentrates to reduce plastic
- Biodegradable, plant-based hand hygiene products
- Partnerships with suppliers who comply with EPA, FDA, or CE standards
NINGBO CHANGQI’s products are built to last, with recyclable components and minimal maintenance, supporting green building certifications.
7. Be Transparent with Budgeting
Include:
- Itemized costs for dispensers, consumables, installation, and maintenance
- Options for bulk purchasing or subscription-based refill services
- Warranty and replacement terms
8. Require Reporting and Documentation
A well-structured RFP includes systems for:
- Tracking supply usage and refill history
- Logging maintenance activities
- Generating monthly hygiene reports for transparency
9. Plan for Emergencies
From viral outbreaks to event surges, facilities need to stay prepared:
- Reserve supply stock
- Protocols for increased cleaning frequency
- Temporary hand hygiene stations or mobile units
CHANGQI dispensers are designed for easy deployment in both fixed and mobile hygiene zones.
10. Engage Clients and End-Users
Ensure your RFP includes:
- Regular feedback surveys
- Mechanisms for tenant/user feedback
- Reporting success metrics and quick wins
An effective hand hygiene program reflects your values, reliability, and readiness to adapt in any situation. By embedding these 10 elements into your next RFP, you send a strong message: “We take health seriously — and we’re ready to deliver.”
At NINGBO CHANGQI, we’re more than a manufacturer — we’re your partner in building safer, cleaner environments. Let’s work together to raise hygiene standards for good.